Questions, feedback, a problem with a kit, a press enquiry, or just to say something landed — send it through. We answer within 24 hours, Monday to Friday.
The form below lands in our inbox directly. Use it for anything — quick question, long reflection, kit issue, partnership idea. If your question is covered in the FAQ, you’ll get an answer faster by reading it there.
For anything not urgent — questions about archetypes or kits, feedback, a thought, a kind word, or a topic that doesn’t fit anywhere else.
For order problems, refund requests, missing downloads, broken files, payment issues. Please include your order number.
For journalists, podcasters, newsletter writers, or anyone wanting to write about Moodmap. Tell us what you’re working on.
For coaches, therapists, or teachers who want to use a kit in their professional work. We have reasonable commercial terms.
Moodmap is designed and operated from Johannesburg. There’s no office to visit, but everything you read was made here.
We’re not a 24/7 support desk. We read messages in batches each weekday morning. If you haven’t heard back within two business days, please resend.
Most messages we receive turn out to already have answers somewhere on the site. Worth a glance before writing — your question will be answered faster.
51 common questions answered in full.
For questions about your result.
For refund policy, licensing, and what's covered.